Keystone Restoration Ltd is committed to responsible information handling practices. You can visit most pages on our site without giving us any information about yourself, but sometimes we need information to provide services that you request. This privacy statement explains data collection and use in those situations. By visiting our web site, you consent to the information practices described in this policy, so please take a minute to read and understand the policy.

All your personal Information will be used in accordance with the Data Protection Act 1998 (the "Act "). If you want to know what information we collect and hold about you, please write to us at: Keystone Restoration Ltd, 39 Station Road, Longfield, Kent, DA3 7QD.

Keystone Restoration Ltd is the data controller of your Information for the purposes of the Act.


We may collect Information about you when you request any information about us or our services submit your personal details and/or complete any forms on the web site. Unfortunately, the transmission of information via the internet is not completely secure. Whilst we will do our best to protect your personal data, we cannot ensure the security of your data transmitted to our web site. Any transmission of personal data via the web site is at your own risk. Once we have received your information we will use strict procedures and security features to prevent unauthorised access. We may collect and process the following data about you:

  • Information that you provide by filling in forms on our web site. This includes information provided at the time of submitting your contact details, or requesting further information about our services.
  • Information about your computer including where available your IP address, operating system and browser type.
  • Details of your visits to our web site and the pages and resources that you access.        

If your information is currently being used to send you marketing communications, you can opt out at any time. All marketing e-mail communications from Keystone Restoration Ltd tell you how to stop receiving them, or you can visit the  unsubscribe page directly.

Keystone Restoration Ltd wants your information and preferences to be accurate and complete. Your personal information is updated automatically if you provide us with new details in any request (e.g. a new quote request). Otherwise, you can email us directly with any updates.


The Information we collect about you may be used to:
  • Send you further details of our services;
  • Contact you in response to any general or specific enquiries made by you;
  • Send you information about recent developments in areas in which you have expressed an interest;    
  • Automate certain functions on our web site; and/or
  • Ensure content from our web site is presented in the most effective manner for you and your computer.
WHAT information DO WE SHARE

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, digital marketing and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Keystone Restoration Ltd.
One of the purposes for which we may disclose your address and post code details is to check against Fraud Prevention Schemes. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

We may use cookies to automate certain functions of the web site and to provide you with information about your account. A cookie is a small data file that a Web site may send to your browser and which may then be stored on your hard drive. Our Web sites use cookies to simulate a continuous connection - cookies let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself. No personally identifiable information is stored in these cookies. You can modify your browser to turn off the cookie feature. However, if you do so you may not be able to use or access our web site.

Our Web site may also use other technologies to track which pages on our Web sites our visitors view. This non-identifiable click-stream data helps us understand how visitors use our Web site.


This Privacy Policy applies to the website only. This policy does not apply to other websites that may be accessible through or from this site. Our site contains links to other sites that are operated by third parties, including but not limited to third party sites that display the Keystone Restoration Ltd logo. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you. If you have any additional questions, please send us an email at
​​T: +44 (0) 1474 703 600